Frequently asked questions

Online, in a few minutes: choose your date, your time slot and your extras, then pay the 50% deposit or the full amount by secure card payment. Your confirmation arrives instantly by email.

Weekdays: Monday to Thursday.
Peak period: Friday to Sunday, public holidays, French school holidays and weekday evening sessions; for overnight stays, also the eve of a public holiday.

The right rate is applied automatically according to the date you choose.

For overnight stays and weekends, yes: these dates are often fully booked a month ahead.

Yes, up to 48 hours before your visit. After that, we will do our best, subject to availability.

Amounts paid are non-refundable. However, you can move your booking once, at least 7 days before the date, subject to availability.

Between 5 and 10 minutes before your booked time, not earlier: the property is also our home. The gate opens automatically when you arrive.

The spa area, all to yourselves: heated pool, hot tub, sauna, hammam and cinema screen. Also included: one cold drink and one hot drink per person, a sauna towel, slippers and shower gel.

Bathrobes and bath towels are available as extras.

A shower with clear water and no soap before using the pools. Make-up removed to put your head under water, and no body oils or creams. Full details on our page House rules.

Our establishment is for adults only, for everyone’s peace and safety. Pets are not allowed.

No. The spa area and the cottage are entirely non-smoking, including e-cigarettes.

Arrival at 7 pm, check-out by 11 am the next day. The cottage is yours for the night, breakfast included.

Cocooning: spa area from 7 pm to 11 pm. You can extend it by adding hours when you book.
Premium: spa area from 7 pm to 9 am the next morning, with romantic decoration.

Up to 4 guests per night.

Yes, €250 for overnight stays and groups of 4 or more. It is a simple card pre-authorisation, confirmed online before your visit: no amount is charged.

6 months from purchase. This period is firm.

Immediately after payment, as a PDF by email. You can print it, hand it over in person or send it directly to the recipient.

They book online and enter their card number: it is applied automatically.

A Weekdays card can be used Monday to Thursday, excluding French school holidays, public holidays and nights before a public holiday. No card can be used on special occasions: Valentine’s Day, Christmas and New Year.

Yes: simply enter all the names, for the givers as well as the recipients.

No, the card is neither refundable nor exchangeable.

Online: card payment, secure, for the deposit or the full amount.
On site: cash or paper ANCV holiday vouchers, up to 50% of the amount.

We have no card terminal on site, and we accept neither ANCV Connect nor Wonderbox.

Yes, if you chose the 50% deposit: in cash or with paper ANCV holiday vouchers.